Effective date: June 2026
Privacy Policy
This Privacy Policy describes how Uniroom collects, uses, and protects information when you use our service. This page is provided for transparency and will be reviewed by legal counsel.
This policy may be updated from time to time.
Information we collect
- Account information such as phone number, email, and name if you provide it during sign-in or profile setup.
- Booking, stay, guest, host, and message information needed to operate stays and communications on Uniroom.
- Device, browser, and usage information such as log data, approximate location derived from IP address, and interactions with the service.
How we use information
- Provide, operate, and secure the Uniroom service.
- Verify users and protect account access.
- Manage stays, bookings, messages, and related account activity for guests and hosts.
- Improve product experience, reliability, and support.
Phone number and SMS verification
- Uniroom may use your phone number to send verification codes and account-related messages.
- Message and data rates may apply depending on your carrier and plan.
- Please keep your phone number current so we can reach you for verification and important account notices.
Service providers
Uniroom may use trusted service providers to help operate the service. These providers process information on our behalf and only as needed to deliver their services.
- SMS verification providers such as Twilio for one-time passcodes and related delivery.
- Hosting, infrastructure, email, analytics, and security providers.
Cookies and local storage
Uniroom uses cookies and local storage for authentication, session management, preferences, and security. You can adjust browser settings to limit cookies, though some features may not work correctly without them.
Data security
Uniroom uses reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is guaranteed to be completely secure.
Data retention
We retain information for as long as needed to provide the service, support your account, resolve disputes, enforce agreements, and meet applicable business or legal obligations.
Your choices
You may contact Uniroom support to ask questions about your account information or to submit a privacy-related request. We will respond in line with applicable law and our operational practices.
Contact
For privacy questions, contact Uniroom support through the channels available in the product or on our website.